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Can't download the SpO2 clock face on my Versa 2

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Versa 2 will not let me get sp02 clock face

 

 

Moderator Edit: Clarified subject

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Hi there, @Marymalec1. Welcome to the forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

As per the description of your post, it seems like your Versa 2 is pretty new, isn't it? If this describes your issue, note the Versa 2 may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after setup and please know that in order to get the SpO2 clock face, your Versa 2 has to be updated. For more information, see What's changed in the latest Fitbit device update? 

Please keep me posted if after the 48 hours you're still not receiving the most recent version of your watch. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Marymalec1. Welcome to the forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

As per the description of your post, it seems like your Versa 2 is pretty new, isn't it? If this describes your issue, note the Versa 2 may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after setup and please know that in order to get the SpO2 clock face, your Versa 2 has to be updated. For more information, see What's changed in the latest Fitbit device update? 

Please keep me posted if after the 48 hours you're still not receiving the most recent version of your watch. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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