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Can't download watch faces to Versa

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‎02-28-2019 17:50 - last edited on ‎03-02-2019 07:15 by Fitbit Moderator

‎02-28-2019 17:50 - last edited on ‎03-02-2019 07:15 by Fitbit Moderator

There are some faces I want, but say I can't down load to my versa. Why?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎02-28-2019 19:12

‎02-28-2019 19:12

@SunsetRunner Welcome to the forum. Does your Versa sync without any issues? Do you receive notifications? When was the last sync (open Fitbit app, tap on the Versa icon and scroll down to the sync section)?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-02-2019 07:14 - edited ‎04-14-2021 04:00

In response to Marrrmaduke

‎03-02-2019 07:14 - edited ‎04-14-2021 04:00

@SunsetRunner Welcome to our Fitbit Community! I'm sorry to hear that the clock faces that you want on your Versa are not downloading. I would like to follow up on this issue and would like to know if the issue persists or if your Versa has the clock faces that you want.

 

In the meantime, please restart your Versa as described in this help article. After this, select the clock faces again and sync your tracker as advised my friend @Marrrmaduke and see if the clock faces were added.

 

Let us know how it goes! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎04-13-2021 05:50

In response to JuanJoFitbit

‎04-13-2021 05:50

You need to watch your mouth SIR.....

 

 

 

 

lol.

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