Can't edit the settings on my Versa 2

[Fimmtarr]

Versa 2 settings are only displaying dim, normal, and max.

The brightness is stuck on normal.

I remember when toggling between the settings, the display would adjust accordingly…

I don’t remember seeing an Auto setting.

I’ve restarted after each setting and factory reset with no success.

Currently on version 3.89 ( 39834025 )

it seems as time goes on, the more that are used , the Fitbit device lose functionality.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there, @Fimmtarr. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 2.

As per the description of your post, it does seem that your Versa 3 is in sleep mode. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn it off, please see How do I navigate my Fitbit device?