12-26-2019 09:33
12-26-2019 09:33
Hello everyone,
I'm having several problems trying to update my Versa 2 to latest firmware. The fact is, the mobile app (Android) can't find any update!! I own the Versa from 2 weeks now, and I think it tried to update the first time I got it on the first day, but it failed. Then I didn't try again. I did a factory reset and also uninstalled and reinstalled the app on my phone some days ago due to huge battery drain by the Fitbit app, but every time I paired it again with my phone I never got a firmware update notification. I'm stuck at 35.70.7.14. I already tried deleting Fitbit app data from my phone, reinstalling it, unpairing my Versa 2 from phone, deleting from Fitbit app and re-adding it again. Nothing worked. No notification of firmware update available at all. I'm quite upset. Can someone please help me?
Answered! Go to the Best Answer.
12-26-2019 10:29
12-26-2019 10:29
@Blak24 You have the current firmware. You are set! 😎
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-26-2019 09:49
12-26-2019 09:49
LOL,
A light came up in my head: the firmware is 70.7.14, but there's 35 before, so it's 35.70.7.14. Considering it in this way I have the latest firmware available then. Am I correct?
12-26-2019 10:29
12-26-2019 10:29
@Blak24 You have the current firmware. You are set! 😎
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.