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Can't get Spotify app on versa - Firmware update

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‎02-13-2021 20:50 - last edited on ‎02-14-2021 11:24 by Fitbit Moderator

‎02-13-2021 20:50 - last edited on ‎02-14-2021 11:24 by Fitbit Moderator

Tried installing the spotify app but it keeps saying that I need to make sure spotify and my watch are up to date and when I check it says that my watch is up to date.... It says I have version 32.32.10.15 if it's actually not up to date then how come I don't have any option to update the firmware? 

 

Moderator Edit: Clarified subject

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‎02-14-2021 11:24

‎02-14-2021 11:24

Hello @Teenie95, it's nice to see you again participating here in the Community Forums.

 

Thanks for the details that were shared in your post. Our Customer Support team informed me that they already provided you assistance to resolve your issue. That being said, my best advice for you at this moment will be to contact them back if further assistance is needed or if you have any additional questions about the outcome of your case.  

 

I'll be here if you need anything else.

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