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Can't get Versa 2 to original home page

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‎10-09-2021 11:12 - last edited on ‎10-10-2021 14:19 by

‎10-09-2021 11:12 - last edited on ‎10-10-2021 14:19 by

Tried to use my Versa 2 as a nightlight (I know, a stupid idea) and kept pushing the side button to keep it on.  Now I can't get it back to the original home page.

 

 

Moderator edit: subject for clarity 

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‎10-10-2021 02:49

‎10-10-2021 02:49

Hi, its not advisable to do factory settings, you could lose the watch altogether.

What is or is not displaying on the watch?

When you swipe left do you see the apps, such as Settings?

Author | ch, passion for improvement.

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‎10-11-2021 08:25

In response to Guy_

‎10-11-2021 08:25

Welcome to the Fitbit Community, @toadshorts. It's good to see you around and thank you for your help, @Guy_.

 

@toadshorts Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they already have all the details and special tools to continue assisting you. 

 

I also recommend confirming that your Fitbit app and Fitbit device are up to date. For instructions on how to update the app and Fitbit device, see How do I update the Fitbit app? and How do I update my Fitbit device?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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