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Can’t get pin to pop off band from my Versa

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‎05-31-2019 09:48 - last edited on ‎06-01-2019 07:40 by Fitbit Moderator

‎05-31-2019 09:48 - last edited on ‎06-01-2019 07:40 by Fitbit Moderator

Brand new Versa and just wanted to change the band out. One side easily comes off when I pull the little lever down the other side I keep messing with and can’t get it off... any tips tricks?

 

 

Moderator edit: updated subject for clarity

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‎06-01-2019 07:39

‎06-01-2019 07:39

@Beeyaros welcome to our Fitbit Community! By the way, congratulations for your new Fitbit Versa. I'm happy to help you with the difficulties that you've experienced while trying to change your Versa's wristband.

 

Please follow the tips that are listed in this help article. It includes some images that will help you to change your wristband properly.

 

Let me know if you you have any questions! Smiley Happy

JuanJo | Community Moderator

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