help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't get rid of battery charging face on Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-07-2019 21:59 - last edited on ‎08-12-2021 11:40 by Moderator Alum

‎07-07-2019 21:59 - last edited on ‎08-12-2021 11:40 by Moderator Alum

Hi

Can anyone help

Can't get rid of battery charging face even when it is not on charge. 

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-07-2019 23:24

‎07-07-2019 23:24

First thing to try when a fitbit misbehaves is a restart using the following procedure:

 

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. For Fitbit Versa Lite Edition, hold the back button for 10 seconds.
  2. Let go of the buttons.

It does no harm and can sort out all sorts of issues

Best Answer
0 Votes