help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't install Fitbit Connect to download music

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2020 05:01 - last edited on ‎02-13-2020 13:50 by

‎02-06-2020 05:01 - last edited on ‎02-13-2020 13:50 by

I want to load music to my versa 2. The instructions on the help article for this say to download fitbit connect. Any help would greatly be appreciated.The following is part of the help directions

INSTALL FITBIT CONNECT

Install a free software application called Fitbit Connect that lets you download music and podcasts from your iTunes Library or Windows Media Player to your watch. 

  1. On your PC, go to NSTALL FITBIT CONNECT
    Install a free software application called Fitbit Connect that lets you download music and podcasts from your iTunes Library or Windows Media Player to your watch.
    On your PC, go to http://www.fitbit.com/setup.
    Scroll down and click the option to Download for Windows.
  2. Scroll down and click the option to Download for Windows.

When I try to install it I get a page not found and the following message:

Sorry, that page is following a different trail. Since it’s unavailable, step over to one of these instead:

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-13-2020 13:49

‎02-13-2020 13:49

Welcome to the Fitbit Community, @dm99. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with loading music to your Versa 2. Thank you for providing the steps you tried. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes