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Can't install SpO2 clock face on my Versa 2 and AZM not showing either

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‎07-07-2021 19:28 - last edited on ‎07-08-2021 11:52 by Fitbit Moderator

‎07-07-2021 19:28 - last edited on ‎07-08-2021 11:52 by Fitbit Moderator

I had to get a replacement watch…when I try to load certain watch faces, it says my watch has to be at the latest update. Plus my Versa 2 is now only showing Active minutes, not Active Zone Minutes. It seems like it needs updating but there’s no way to do it.

 

Update: I was able to fix this problem. I did a factory restore and told my Bluetooth to forget the Versa 2. I removed it from my app. I started the setup all over again. This time I did it with Bluetooth which took forever. I don’t know if that had any effect but my watch has trouble finding my wifi so I thought maybe that corrupted my first install. Anyway, everything is working great.

 

Moderator Edit: Clarified subject & Merged posts

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‎07-08-2021 11:55 - edited ‎03-20-2024 10:40

‎07-08-2021 11:55 - edited ‎03-20-2024 10:40

Hi there, @Jacksve. Welcome to the Community Forums. I'm glad to hear you managed to solve the issue with the SpO2 clock face and Active Zone Minutes on your Versa 2. Thanks for sharing what worked for you. 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


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