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Can't install Spotify on Fitbit Versa Lite

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‎01-21-2020 18:47 - last edited on ‎01-24-2020 11:57 by Fitbit Moderator

‎01-21-2020 18:47 - last edited on ‎01-24-2020 11:57 by Fitbit Moderator

I have a Versa Lite that I am not able to install Spotify on. Fitbit says it's up to date.  Spotify wants me to reset it. Any ideas? I am using a Samsung Galaxy 9+ and it is also up to date. Thanks!

 

 

Moderator edit: updated subject for clarity

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‎01-24-2020 12:00 - edited ‎06-11-2024 06:12

‎01-24-2020 12:00 - edited ‎06-11-2024 06:12

Hello there @RomsosMom, welcome to the Community Forums. I'm sorry for the late response. Thanks for the steps you've tried so far in order to install Spotify on your Versa Lite. 

Please note that Spotify is viewable in the app gallery for all smartwatch users. However, users will need to be on the most recent firmware (OS 4.0.2) to install it. As per the description of your post, it seems that you're still running an old version, Versa Lite is now in version 38.70.7.14. 

For more detailed information, take a look at: How do I control music playing on Spotify? 

I hope this helps, let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


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