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Can't install Spotify on my Versa

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‎06-03-2020 00:35 - last edited on ‎08-12-2020 06:08 by Fitbit Moderator

‎06-03-2020 00:35 - last edited on ‎08-12-2020 06:08 by Fitbit Moderator

Hello, i have a fitbit versa since two days. It’s all up to date. When I want to install spotify it says: your fitbit app and your fitbit have to update the newest version. But i updated it, so i don’t know what to do now? Can someone help me please?

 

 

Moderator edit: updated subject for clarity

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‎08-12-2020 06:07

‎08-12-2020 06:07

Hi @Ellentje5, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since the Spotify can't be installed properly, even though you have updated your watch.

 

Please restart your Versa as described in this help article. After this, make sure that you are following the steps listed in this help page when trying to install Spotify.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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