Can't install Versa and Versa lite at the same time.

[KrissyKrumm]

I used to have a blaze and a versa. I was able to have both watches set up on my account and switch to the one I was wearing in the app.  I tried to add in a versa lite, and the app is requiring me to switch from one versa to the other. I have to start over pairing it.  When will the app be updated so I can have both my versa, and my versa lite connected to the app? 

[WavyDavey · Accepted solution]

Hi @KrissyKrumm,

I'm not certain if this is related, but I believe the current setup allows only one smartwatch per account. So the Blaze would work with either, but the Versas are both considered smartwatches.

I don't know when Fitbit may make that change, but rest assured a bunch of us are pushing for this functionality. In the meantime, some people are setting up a secondary account for the second smartwatch.

[AlvaroFitbit]

@KrissyKrumm  Thank you for your inquiry. As @WavyDavey  explained you can't setup two of the same or in this case type of device as stated in this help article. Still if you wish you can vote for the idea in our Feature suggestions board. The more votes an idea gets the more likely the developers will try to implement it.

Let me know how it goes.