Can't install a clock face on my Versa 2

[Lolatwentyone22]

I wanted to install a clock face, but it doesnt continue on installing. It always says failed to install. I wanted to have another clock face installed but it still says that i need to wait for the first one to finish installing, that wont happen coz it always says failed to install. How do i go about that? I am using Versa 2 on this. Thanks for your help

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Lolatwentyone22. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that you cannot install a clock face on your Versa 2. I understand how annoying this can be, I will do my best to help you with this!

If you haven't done so yet, please try the steps below:

1. From the Today tab in the Fitbit app, tap the devices icon at the top-left corner.
2. Tap your Fitbit device image. 
3. Near the bottom of the page, tap Sync Now.

If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data.