04-10-2018 18:37 - last edited on 09-09-2021 14:27 by LiliyaFitbit
04-10-2018 18:37 - last edited on 09-09-2021 14:27 by LiliyaFitbit
I just got my Versa. Love it. Sort of. It's all charged and I already have the app downloaded with instructions in my phone. But it won't let me choose a clock face or any apps. The Fitbit itself just keeps saying I need to download the FitBit App. I'm sure I'm missing something, but don't know what. Does anyone have any ideas? Or a better step by step instruction?
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07-28-2018 18:11
07-28-2018 18:11
07-28-2018 19:51
07-28-2018 19:51
07-28-2018 20:27
07-28-2018 20:27
07-28-2018 20:53
07-28-2018 20:53
07-28-2018 21:06
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07-28-2018 22:43
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07-28-2018 23:01
07-28-2018 23:01
08-18-2018 21:26
08-18-2018 21:26
I have the same issue. Keeps telling me to get started to install fitbit app, which is already done & synced to phone. The only thing I see on it is the fitbit emblem.
11-29-2018 15:07
11-29-2018 15:07
Did you uninstall the app or the devise?
11-29-2018 15:11
11-29-2018 15:11
I’m not sure, I still have the logo on versa still showing. I had trouble with my WiFi, signal is only 2 bar at most. It does say that versa is connected in the app.
11-29-2018 15:14
11-29-2018 15:14
I think so, it shows all th personal info that I entered. The app says it is connected
12-25-2018 08:09
12-25-2018 08:09
This method does not work what so ever. It is still constantly loading and has been for the past hour.
12-25-2018 08:18
12-25-2018 08:18
My husband is having the same problem with his Versa. I just gave it to him for Christmas. He is frustrated.
12-25-2018 08:22
12-25-2018 08:22
Same thing here, so, I guess it is possible to be a server issue...
12-25-2018 08:28
12-25-2018 08:28
Same. I want to scream!
12-25-2018 08:39
12-25-2018 08:39
12-25-2018 08:56
12-25-2018 08:56
12-25-2018 16:41
12-25-2018 16:41
12-25-2018 17:28
12-25-2018 17:28
12-26-2018 14:57
12-26-2018 14:57
same issue....took forever to sync/update my Versa, once update completed...was able to load clock face. Now I LOVE My Versa completely 😉 HAH