09-14-2023 10:01
09-14-2023 10:01
A majority of the watch faces on the fitbit app state they are "not available", and that I need to update the fitbit app on my Versa 2 and on my phone. However, when looking for updates, it appears that I already have the most recent updates available. My current Fitbit update on my phone is 3.90, and when on my Versa 2, I'm on update 35.70.7.14. On my phone, and on the Versa 2, it doesnt say there are updates available, and I have no way of checking if there are updates. I have already searched through some of the other support tickets with similar issues, however the solutions and suggestions didn't work.
09-14-2023 11:30
09-14-2023 11:30
@OriOtena Hi. Is your Versa 2 new? Mine has Firmware version 36.72.1.23. If it's not new, you might want to get with support, as you should have got an update. If it's new, you usually get the update in a few days.