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Can't link Alexa account with Fitbit

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‎12-25-2019 02:43 - last edited on ‎12-30-2019 11:37 by Fitbit Moderator

‎12-25-2019 02:43 - last edited on ‎12-30-2019 11:37 by Fitbit Moderator

Keeps telling me it's the wrong password when I know it's the right one when I log onto alexa on the browser it works when I try fron the app it wont load or say there a problem with the server and saying it's being fixed...

 

 

Moderator edit: updated subject for clarity

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‎12-30-2019 11:44 - last edited on ‎05-16-2025 07:05 by Fitbit Moderator

‎12-30-2019 11:44 - last edited on ‎05-16-2025 07:05 by Fitbit Moderator

@Diabetic6613 Welcome! Thanks for being part of our Community! Sorry for the delay in my reply.

Let me help you linking your Alexa account with your Versa 2. The link should be done via the Fitbit app so try logging out from the app, restart your phone and log back in. After this try these suggestions to link both accounts.

Let me know how it goes.

Alvaro | Community Moderator

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