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Can't link back again my Versa 2 to my Fitbit app

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‎12-16-2021 10:29 - last edited on ‎12-17-2021 07:51 by Fitbit Moderator

‎12-16-2021 10:29 - last edited on ‎12-17-2021 07:51 by Fitbit Moderator

Hello! My versa 2 hasn't been syncing since 4th December. I did some search online and it was suggested to remove the watch from the app and then reconnect again but I can't seem to reconnect it anymore. How do I reconnect my versa 2 to my phone again?

 

Moderator Edit: Clarified subject

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‎12-17-2021 07:53 - edited ‎08-27-2023 04:00

‎12-17-2021 07:53 - edited ‎08-27-2023 04:00

Hi there, @02liaa. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen that you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue helping you.

Maria | Community Moderator, Fitbit


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