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Can't log into account on app

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‎10-23-2021 08:21 - last edited on ‎10-24-2021 11:59 by

‎10-23-2021 08:21 - last edited on ‎10-24-2021 11:59 by

Ever since a couple days ago I haven't been able to log into my account on the app, even if I change my password. Does anyone know how to fix this?

 

 

Moderator edit: subject for clarity 

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‎10-24-2021 06:50

‎10-24-2021 06:50

Hi @Dawnnthomas,

 

This isn't a Versa issue, it's an issue with the Fitbit app.  Which OS are you using?  I need to know this so that I can get you the best help possible by moving your post to the proper forum.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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