01-03-2024
01:28
- last edited on
01-03-2024
03:29
by
MarreFitbit
01-03-2024
01:28
- last edited on
01-03-2024
03:29
by
MarreFitbit
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-03-2024 03:36
01-03-2024 03:36
Hi there, @Ismah.h. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, it's very odd to hear that you were logged out from your Fitbit app. I'll help you with this.
As a first approach, I recommend checking if you have turned on "Set automatically" for date and time on your phone: open your phone settings > tap General > tap Date & Time > and then toggle "Set Automatically" on. You can find additional tips for Android phones (in case you're an Android user) at What should I know about using the Fitbit app on my Android phone?
On a side note, I was wondering if you've tried to use another device to log in or a different WiFi? If the issue persists, try to force stop the Fitbit app on your phone: Settings > Applications > find the app > select it > select Force stop.
If the issue persists, you can try resetting your password. For more information, see How do I reset my Fitbit password?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-03-2024 03:36
01-03-2024 03:36
Hi there, @Ismah.h. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, it's very odd to hear that you were logged out from your Fitbit app. I'll help you with this.
As a first approach, I recommend checking if you have turned on "Set automatically" for date and time on your phone: open your phone settings > tap General > tap Date & Time > and then toggle "Set Automatically" on. You can find additional tips for Android phones (in case you're an Android user) at What should I know about using the Fitbit app on my Android phone?
On a side note, I was wondering if you've tried to use another device to log in or a different WiFi? If the issue persists, try to force stop the Fitbit app on your phone: Settings > Applications > find the app > select it > select Force stop.
If the issue persists, you can try resetting your password. For more information, see How do I reset my Fitbit password?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...