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Can't log weight on watch

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‎08-13-2019 09:12 - last edited on ‎08-16-2019 16:29 by

‎08-13-2019 09:12 - last edited on ‎08-16-2019 16:29 by

the weight log app on the watch has quit working, keeps giving me the message (visit settings to log in) everything is logged in that I can tell, the app updated yesterday, could this be an issue? or should I do something else?

 

 

Moderator edit: subject for clarity

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‎08-16-2019 16:39

‎08-16-2019 16:39

Welcome to the Fitbit Community @GrampaBill. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing logging your weight on the watch. Thank you for your efforts to resolve the issue and providing the additional details. I understand your concern and would like to confirm if you tried to restart your watch? 

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please continue working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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