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Can't login via Windows 10 app

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‎06-11-2019 15:30 - last edited on ‎06-12-2019 17:49 by

‎06-11-2019 15:30 - last edited on ‎06-12-2019 17:49 by

Hi, I just got my fitbit and I'm trying to connect it to the pc to download some tunes.
The app keeps crashing when I try to log in. 
I can download the fitbit windows app but can't log in. 😞
Any ideas? thanks x

 

 

Moderator edit: subject for clarity

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‎06-12-2019 17:49

‎06-12-2019 17:49

Welcome on board @CarynW71, it's nice to see a new member around!

 

Thank you for sharing that the app keeps crashing when you try to log in via Windows 10 app to download some tunes. Have you tried to uninstall and reinstall the app? Do you receive any error message? 

 

Looking forward to your response. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-19-2019 03:11

In response to LiliyaFitbit

‎06-19-2019 03:11

Sorted now. 

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‎06-19-2019 15:05

In response to CarynW71

‎06-19-2019 15:05

Thank you for your reply @CarynW71 !

 

I am glad to hear the issue is resolved! Thank you for your time and efforts. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums! Robot Happy

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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