Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't no longer see the heart rate zones on my Versa after the update

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Since updating, I can no longer see my Heart Rate Zones on my Versa 2 device. Only showing the present heart rate. Previously: Fat burning, Cardio, Peak, and minutes in each zone per day.

"Swipe up on your clock face to open Fitbit Today.

See your current heart rate and either your heart-rate zone or resting heart rate (if not in a zone). Swipe to see your time spent today in each heart-rate zone and your cardio fitness score."

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi there @EHelenJ, welcome to the Community Forums. Thanks for the details provided in your post and for the information you found in our help article. I'll be glad to help you to bring back your heart rate zones to your Versa 2. 

If you haven't done so yet, I'd recommend to restart your watch as follows: How do I restart my Fitbit device?. Also, please note that Fitbit estimates your maximum heart rate* with the formula of 220 - your age, and calculates your heart-rate zones based on that number (source). 

Give this a go and let me know if you can see them again in your Versa 2. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

Hi there @EHelenJ, welcome to the Community Forums. Thanks for the details provided in your post and for the information you found in our help article. I'll be glad to help you to bring back your heart rate zones to your Versa 2. 

If you haven't done so yet, I'd recommend to restart your watch as follows: How do I restart my Fitbit device?. Also, please note that Fitbit estimates your maximum heart rate* with the formula of 220 - your age, and calculates your heart-rate zones based on that number (source). 

Give this a go and let me know if you can see them again in your Versa 2. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes