Can't open the alarm app on my Versa

[rbmisc]

I am unable to open the Alarm screen on my Versa watch. I press it and nothing happens. Does anyone else have this problem?

it would be nice to be able to set alarms in the Fitbit app. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @rbmisc. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa. I understand where your concern is coming from. 

If you haven't done so yet, please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Thanks for your suggestion about having an option to set alarms in the Fitbit app. We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers.

Hope that helps. 

[kmueller80]

I'm having the same issue, tried restarting, then changing the clock face but the alarm app still won't open.  The alarm works but I can't get the app to open to change the alarms or add new ones.  Please help!

[MarreFitbit]

Hi, @kmueller80. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.