Can't pair Versa with a Galaxy S10

[Cauldia]

I recently bought the Samsung Galaxy s10 and I cannot pair it with my Fitbit versa. I read somewhere it is not compatible with this phone yet. Is this correct? Will it be compatible soon..? 

Moderator edit: updated subject for clarity

[awm_165]

You are right.I found this only works for music also . While my notifications are coming thru it is in the on position. I was doing the same thing with an IP address showing in this area, continually having to reset the bluetooth.. but now no IP address shows at all but it is just set to on. 

[awm_165]

I have the first Versa and it works.  So I am sure it works on Versa 2. Please review my last few posts

[Needs2rest]

Where do I the General Notifications in the Fitbit app?

This thing is about to be returned 

[awm_165]

Hello,

I have mine on in two locations.In the settings, but also press and hold the button on the left side of the watch. Make sure it's on there. Also make sure everywhere  in the Fitbit app notifications are on for all the apps you want..

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[ConcrndConsumr]

Good luck with that. I am so disappointed in this product. I have spend countless time trying to get this to work. The time issue was fixed but now I can't see my text notifications. So frustrated because they refuse to give me my money back!

[awm_165]

Hello,

Sorry  to hear of your frustration..but it really does work. I decided I was NOT going to waste my money on this watch ..just because Fitbit can't  provide the technical support to walk customers thru this to make it work..and it is. NOT easy.  There are  lots of threads out there showing success and one missed step can cause the notifications to fail.. 

[PJACKS60]

Can the Versa be paired with the Samsung S10?

[awm_165]

Yes it can. Please search the Fitbit Community to see those of us who have been successful.. My biggest tip is to make sure you have the Galaxy Smart Things app paired  with Versa  running in the background.

[jdeleon]

So are you guys still working on getting the fitbit versa Compatible with the Samsung Galaxy S10 plus

[Nigol]

Im good. 

Sent from Yahoo Mail on Android

[Kat_M]

I have my fitbit versa paired with my S10 zero issues. I can get any
notification I want and auto replies are fine too.
No issues at all

I paired mine like both items were brand new

I deleted my fitbit app
I made sure the versa and any previous fitbit were deleted from my blue
tooth connections and I started again like both were brand new items. I
put the fitbit app on my phone and let it find my versa through the normal
pairing.

The issue I had was when I moved from the S7 to the S10 using Samsung
switch .... it came across with not all the info but enough to make a
connection painful.

[LindaF80]

Hi

Can you add the full details on what and how you did the pairing... its hard to follow .

Thanks so much

Linda

[Jenroser]

While my initial pairing was successful and worked fine for six months, about a month ago my text notifications stopped. Incoming phone notifications continued reliably for awhile though my notifications from nest continued uninterrupted. Now, after deselecting and reselecting every notification app, sporadically the test message notifications will come through but far from being a reliable tool. I wonder was there an update that may be to blame?

[Claudiad1]

I followed all the recommendations given and my versa finally worked  but I am not able to get text messages.  I decided to sale mine! So disappointed.

[Jsradtke]

Did you figure out your issue?  I'm having similar problem . 

[LindaF80]

Hi,

I was able to pair it, but I am not getting my text notifications!

--
Linda

[Jenroser]

No. While phone call notifications and some other notifiactions are
received consistently on my versa, my text for the most part are not.
Occasionally I get a couple of text notifications than nothing. I have not
determined any patterns with the ones i do get in terms of day or time or
relation.

[LindaF80]

yes phone call come in
whatsapp as well
fb messaging as well
occiionaly emails come in

and for me HARDLY any text messages are noticed- i would say more none come
through


--
Linda

[Jsradtke]

Same here. Mine worked just fine for a couple weeks, then quit. The live
chat told me there is an issue they are trying to resolve.

[LindaF80]

Same here when I phoned and spoke to someone on the line.


--
Linda