Can't pair back my Versa 3

[Bock4]

My Versa 3 has the incorrect time. It’s off by 4 hours and 29 minutes. I deleted my Versa 3 from the Fit Bit app hoping by adding it back in it would reset the time. Now I can’t add my Fit Bit to the app. It keeps saying “abort.”  It is fully charged. I need assistance. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Bock4 - try removing both watch entries from the phone's Bluetooth and logout of the Fitbit App.

Restart the watch and the phone and login to the App again and click profile photo and "+ Set up a Device" and replace.

[MarreFitbit · Accepted solution]

Hi there, @Bock4. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out. 

I agree with @Guy_. In order to solve this issue, please follow the steps below:

• Unpair your Versa 3 from your phone's Bluetooth and also make sure it's no longer connect to your Fitbit app. 
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Set up your Versa 3 again.
• If there is no connection, restart your Versa 3.
  
  

If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

As for the wrong time, please note once you manage to sync your Versa 3 the time should be corrected. Keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. 

Nevertheless, bear in mind that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?