Can't pair my skullcandy jib+active earbuds to my versa.

[Psunikki]

My earbuds are in pairing mode the watch sees them I select the earbuds and the it just says pairing jib+active on the watch never actually pairs. I can pair the earbuds with my phone. But not the watch. Tried rebooting the watch and the earbuds don't know what else to do.

[LiliyaFitbit]

Hello @Psunikki, thanks for joining the Fitbit Community, it's great to have you on board! I am sorry for the delayed response. 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with connecting your skullcandy jib+active earbuds to your Fitbit Versa. Thank you for letting me know that you can pair the earbuds with your phone. I appreciate your efforts to resolve the issue by restarting your watch and the earbuds. I would like to confirm if these are the steps you've followed How do I connect Bluetooth audio devices to my Fitbit watch?

Looking forward to your response!

[Psunikki]

I did everything in that post. I ended up doing a factory reset on the
watch and starting over.

Very time consuming but it worked.

Thank you.

[LiliyaFitbit]

Hi @Psunikki, thank you for your reply. 

I am glad to hear you've resolved the issue by doing a factory reset. I appreciate your time and efforts and thank you for sharing your solution. 

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

Enjoy the Fitbit experience. Keep on visiting the forums!