Can't receive WhatsApp notifications and text messages on my Versa 3

[Blossom2133]

Why cant I get notifications for both Whatsapp and Text messages on my Versa 3 like I did on my Versa 2?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Blossom2133. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3.

Please note that you can choose 1 app per category. The most common apps for these features are:

• Calls—Dialer
• Text messages—Messages
• Calendar events—Calendar
• Emails—Gmail

However, for "Emails" section you can only select your primary text messaging app (that can be Gmail, your phone's default email app or any other). Nevertheless, in "App Notifications" section you can select more apps, for example if you decided that for your primary Email app you want it to be Gmail, in App Notifications you can enable other email apps.

For more information, see How do I get notifications from my phone on my Fitbit device?

Hope this helps. 

[Blossom2133]

Versa 2 I used to get both Whatsapp and Messages

[Curly97]

I get text messages on my Versa 3 but not WhatsApp.

[MarreFitbit]

@Blossom2133 I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@Curly97 Thanks for stopping by in the Community Forums! If you haven't done so yet, I suggest following the tips and recommendations provided here Why are notifications delayed or missing?

Hope that helps. 

[Curly97]

Thanks but as stated, I am receiving text and email message notification
but am not receiving Whatsapp notifications.