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Can't redirect to app after pairing Fitbit to Deezer

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‎08-09-2019 23:19

‎08-09-2019 23:19

Hi,

 

When I try to pair my Fitbit to Deezer I get "an unexpected error has occurred".

I have reinstalled the app, rebooted Fitbit, rebooted phone and cleared browser cache. I have tried 9 times with some sleep in-between the last 5 and the first 4 (hoped for a magical fix).

 

Is there anything else I can do?

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‎08-16-2019 16:59

‎08-16-2019 16:59

Welcome to the Fitbit Community @Herdandi. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the error you receive when trying to pair your Fitbit to Deezer. Thank you for your troubleshooting efforts. I recommend to put the device on the charger, and select Media > Deezer > (0 0 0) > Force Sync Now. You can find more information about the Deezer app in this help article: How do I listen to Deezer playlists on my Fitbit watch?

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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