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Can't remove bitmoji from my phone

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‎07-01-2019 16:54

‎07-01-2019 16:54

I tried to install the. Bitmoji to my Fitbit Versa. It didn't work and now I can't get the clock face to go back to normal. It is stuck on "visit the clock face settings on your phone to connect your Bitmoji via Snapchat. Bitmoji and snapchat both day they are linked and connected but it keeps taking me back and forth between Snapchat and fitbit clock face icon. I want to take it back to the normal clock. Can anyone help?

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‎07-03-2019 16:54

‎07-03-2019 16:54

It's great to see you in the Fitbit Community @Ltdolores. Sorry for the delayed response.

 

I regret to hear that you are experiencing difficulties while installing Bitmoji to your Fitbit Versa. Please change the clock face of your watch by following these instructions. Once the watch get back to work normally, please perform a restart by following these steps.

 

Then, try again to install the Bitmoji.

 

If you have any question, please don't hesitate to contact us back at any time.

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