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Can't reset Versa 2 to correct time

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‎08-09-2021 09:49 - last edited on ‎08-09-2021 16:38 by

‎08-09-2021 09:49 - last edited on ‎08-09-2021 16:38 by

My Versa 2 ran out of charge when I was out of town and without my charger and it drained completely. when I got home and re-charged it the time was not correct and I cannot figure out how to change it. HELP anyone. Thanks. 

 

 

Moderator edit: subject for clarity 

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‎08-09-2021 10:04

‎08-09-2021 10:04

It gets time from phone when syncs; that is the only way to set time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-09-2021 16:42

In response to JohnnyRow

‎08-09-2021 16:42

Welcome to the Fitbit Community, @flip1956. It's nice to see you around and thank you for your support, @JohnnyRow.

 

@flip1956 Thanks for the details shared in your post. I understand how you are feeling and appreciate your efforts to resolve it. Time on your watch should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the issue still persists after syncing, please try the additional troubleshooting steps in How do I change the time on my Fitbit device? 

 

Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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