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Can't see the Versa 3's display in the sunlight

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‎08-09-2022 21:24 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-09-2022 21:24 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

Had this thing for a couple years now and no matter what I do the screen is not visible outside. In sun it is plain black. Not even visible legibly when you cover it and look closely. Its set to MAX and always on. And have tried at least 10 different paid and free faces and to no avail. This thing is pointless. Worst watch. Has prob syncing ALL the time too. Would never recommend this to anyone. Product support stinks and no easy way to complain or contact fitbit. This was a gift so and I didnt know it was crap until too late. So Im stuck with a watch that rarely syncs. But the biggest prob is it can not be seen no matter what. Ive tried everything I can. So, is there anyone who can help fix this or is it just not a hope?

 

Moderator Edit: Clarified subject

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‎08-11-2022 05:10 - edited ‎07-16-2023 04:02

‎08-11-2022 05:10 - edited ‎07-16-2023 04:02

Hi there, @10244. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Maria | Community Moderator, Fitbit


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