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Can't set my new Versa 2

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‎06-07-2022 10:07 - last edited on ‎06-08-2022 09:57 by Fitbit Moderator

‎06-07-2022 10:07 - last edited on ‎06-08-2022 09:57 by Fitbit Moderator

Opening the watch newly and i charged that after charging i on that but it shows the logo and mention to install the app but i installed and tried but i shows same as this. And i restarted morethan 2 times.

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎06-08-2022 00:21

‎06-08-2022 00:21

Hi @Seyad  - in the Fitbit app on the phone, click your profile photo (top left) and then "+ Set up a Device"

 

Explained in Setup  

Author | ch, passion for improvement.

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‎06-08-2022 10:18

In response to Guy_

‎06-08-2022 10:18

Welcome to the Fitbit Community, @Seyad. Thank you for mentioning the steps you have followed in order to set up your Versa 2.

 

I noticed that you already got in touch with our Support Team, got assistance and set up your watch.

 

Thank you for your help @Guy_.

 

Happy stepping!

Andrea | Community Moderator, Fitbitp>

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