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Can't set up Alexa on my Versa 2

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‎05-23-2021 11:41 - last edited on ‎05-24-2021 13:18 by Fitbit Moderator

‎05-23-2021 11:41 - last edited on ‎05-24-2021 13:18 by Fitbit Moderator

Set up alexa to left button, will not connect

 

Moderator Edit: Clarified subject

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‎05-24-2021 13:20 - edited ‎02-21-2024 04:43

‎05-24-2021 13:20 - edited ‎02-21-2024 04:43

Hi there, @Bomber64. Welcome to the Community Forums. 

In order to solve the issue, please:

  1. Clear the cookies on your phone, see support.google.com.
  2. Try again to set up Alexa in the Fitbit app.

Keep your phone within 30 feet of your watch. Open the Fitbit app on your phone and sync your watch. The Fitbit app must remain running in the background on your phone for your voice assistant to work. Your phone must have an internet connection, either through Wi-Fi or a cellular data signal.

For more detailed instructions, see How do I set up a voice assistant on my Fitbit smartwatch? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-24-2021 13:20 - edited ‎02-21-2024 04:43

‎05-24-2021 13:20 - edited ‎02-21-2024 04:43

Hi there, @Bomber64. Welcome to the Community Forums. 

In order to solve the issue, please:

  1. Clear the cookies on your phone, see support.google.com.
  2. Try again to set up Alexa in the Fitbit app.

Keep your phone within 30 feet of your watch. Open the Fitbit app on your phone and sync your watch. The Fitbit app must remain running in the background on your phone for your voice assistant to work. Your phone must have an internet connection, either through Wi-Fi or a cellular data signal.

For more detailed instructions, see How do I set up a voice assistant on my Fitbit smartwatch? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer