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Can't set up FaceTime notifications on my Versa 2 anymore

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‎03-15-2023 14:27 - last edited on ‎03-16-2023 11:27 by Fitbit Moderator

‎03-15-2023 14:27 - last edited on ‎03-16-2023 11:27 by Fitbit Moderator

After updating versa 2, there is no option to receive notifications from the FaceTime app. The app is not even listed. How do I fix this? Is this permanent?

 

Moderator Edit: Clarified subject

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‎03-16-2023 11:30 - edited ‎06-03-2023 11:11

‎03-16-2023 11:30 - edited ‎06-03-2023 11:11

Hi there, @pandavaughn. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Since you're setting up notifications, you'll need to receive a message from the app desired in order for your app to show it as option in your Fitbit notification's section. For example, tell someone to call you on FaceTime, then check your Fitbit app and you'll see that FaceTime is already an option to be selected.

For more information, see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-16-2023 11:30 - edited ‎06-03-2023 11:11

‎03-16-2023 11:30 - edited ‎06-03-2023 11:11

Hi there, @pandavaughn. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Since you're setting up notifications, you'll need to receive a message from the app desired in order for your app to show it as option in your Fitbit notification's section. For example, tell someone to call you on FaceTime, then check your Fitbit app and you'll see that FaceTime is already an option to be selected.

For more information, see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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