Can't set up Facebook Messenger notifications on my Versa 3

[AnnMarieOC]

Hi I just got a Versa 3 as my Versa 2 broke but I cannot link Facebook messenger to it so that I get notifications on my versa 3 like I used to on my versa 2, it’s not even on the list of apps when I go in to set up notifications. Anyone know how to fix this please 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @AnnMarieOC. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Since you're setting up notifications, you'll need to receive a message from the app desired in order for your app to show it as option in your Fitbit notification's section. For example, tell someone to send a message on Facebook Messenger, then check your Fitbit app and you'll see that Facebook Messenger is already an option to be selected. 

I'd recommend following the steps in the article: How do I get notifications from my phone on my Fitbit device? 

Hope this helps. 

[AnnMarieOC]

Thanks so much that fixed it 

[MarreFitbit]

@AnnMarieOC Awesome! I'm glad to hear that the steps recommended did the trick. 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.