help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't set up WhatsApp and SMS notifications on my Versa 3

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2022 07:31 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-13-2022 07:31 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

Hi folks,

 

Versa 3 allows What's App messages but not SMS from my Samsung S10. I thought it would be as simple as to go into notifications and turn on SMS but appears to give the option of either SMS or what's App as apposed to both of them? Is that right you can only recieve notifications for either one or the other and If not the case how do I fix getting SMS notifications. 

 

Many thanks 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-13-2022 07:41 - edited ‎09-02-2023 07:31

‎01-13-2022 07:41 - edited ‎09-02-2023 07:31

Hi there, @Benarty31. Welcome to the Community Forums. 

Please note that you can choose 1 app per category. The most common apps for these features are:

  • Calls—Dialer
  • Text messages—Messages
  • Calendar events—Calendar
  • Emails—Gmail


However, for "Text Messages" section you can only select your primary text messaging app (that can be WhatsApp, your phone's default Message app or any other). Nevertheless, in "App Notifications" section you can select more apps, for example if you decided that for your primary text messaging app you want it to be WhatsApp, in App Notifications you can enable Messages app.

For more information, see How do I get notifications from my phone on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-13-2022 07:41 - edited ‎09-02-2023 07:31

‎01-13-2022 07:41 - edited ‎09-02-2023 07:31

Hi there, @Benarty31. Welcome to the Community Forums. 

Please note that you can choose 1 app per category. The most common apps for these features are:

  • Calls—Dialer
  • Text messages—Messages
  • Calendar events—Calendar
  • Emails—Gmail


However, for "Text Messages" section you can only select your primary text messaging app (that can be WhatsApp, your phone's default Message app or any other). Nevertheless, in "App Notifications" section you can select more apps, for example if you decided that for your primary text messaging app you want it to be WhatsApp, in App Notifications you can enable Messages app.

For more information, see How do I get notifications from my phone on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes