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Can't set up my Versa 3 anymore

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‎05-15-2024 10:59 - last edited on ‎05-19-2024 08:28 by Fitbit Moderator

‎05-15-2024 10:59 - last edited on ‎05-19-2024 08:28 by Fitbit Moderator

I shutdown my watch on a couple of occasions and that didn't work so I uninstalled the app and reinstalled and it is now not recognising me, I have asked to reset password and nothing comes through. I have managed to set up through my Google account put the steps keep going back to Zero 

Moderator Edit: Clarified subject

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