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Can't set up my Versa 3 get the error "Oops, looks like there's no Internet connection"

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‎06-28-2022 02:39 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

‎06-28-2022 02:39 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

I have galaxy not 10+ 

im able to sync the watch from the app but it is not possible to change clock face. 

every time i try it dosnt conect and a page appears with the message "no internet conaction"

How do I change clock face from my phone? 

 

Moderator Edit: Clarified subject

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‎06-28-2022 22:45

‎06-28-2022 22:45

Hi @Miri.O.P - the app needs a direct connection to Internet to change clock faces, so some settings and security software can be a nuisance. It may work without WiFi.

 

See how to resolve it in No internet connection 

Author | ch, passion for improvement.

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