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Can't set up my Versa 3

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‎01-17-2023 20:06 - last edited on ‎01-20-2023 04:04 by Fitbit Moderator

‎01-17-2023 20:06 - last edited on ‎01-20-2023 04:04 by Fitbit Moderator

I am trying to pair the versa 3 with my phone and I am not receiving a pairing code

 

 

Moderator Edit: Clarified subject

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‎01-20-2023 00:28

‎01-20-2023 00:28

Hi @mary9616 - just to be sure, in the Fitbit App, you logged out and in to get it to sync and if that failed,

you removed the Versa 3 entries from the phone's Bluetooth and clicked profile photo and "+ Set up a Device" and replace?

Author | ch, passion for improvement.

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‎01-20-2023 07:10 - edited ‎05-30-2023 10:18

In response to Guy_

‎01-20-2023 07:10 - edited ‎05-30-2023 10:18

Hi there, @mary9616. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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