10-02-2025 02:41 - edited 12-01-2025 20:05
10-02-2025 02:41 - edited 12-01-2025 20:05
Hey, im hoping someone might be able to help.
I've been using my Fitbit Versa 1 on my iphone 13 pro fine,and i just got a new Iphone 17 pro max and have tried to setup the watch on the new phone and it just wont find it.
I've followed all the guidance:
it feels like the app is missing some sort of access to the bluetooth but i cant see what since it shows access in the permissions thing.
Is my Versa finally done?
Update
Sadly I had no luck with either Apple Support or FitBit support so ended up getting a new watch
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
12-01-2025 20:02 - edited 12-01-2025 20:03
12-01-2025 20:02 - edited 12-01-2025 20:03
@Aureanna Interesting. I spoke to both Apple and Fitbit support on their respective online help chats.
neither was able to help, Both pretty much just said it’s an older device so probably isn’t compatible.
in the end I gave my Versa to my brother and just got a new watch but not a Fitbit.
12-02-2025 10:40
12-02-2025 10:40
Yeah thats frustrating, i'm not in the market to upgrade right now so now i'm left with a device that works perfectly fine on my old phone but wont connect to my new one yet apple and fitbit have both told me its compatible but its clearly not.
Best Answer12-02-2025 10:53
12-02-2025 10:53
they did offer me the 30% discount on a new watch but I don't want to buy a new fitbit if its going to have the same problem with this phone...
Best Answer