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Can't set up my Versa

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‎10-09-2021 01:16 - last edited on ‎10-14-2021 16:44 by Fitbit Moderator

‎10-09-2021 01:16 - last edited on ‎10-14-2021 16:44 by Fitbit Moderator

Android 9  model Samsung Galaxy S9 Plus

iOS 15.0.1 model iPhone 12 mini

App version android and iOS 3.48

 

It is not setting up after factory reset.. Please help

 

Moderator edit: updated subject for clarity

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‎10-14-2021 16:44

‎10-14-2021 16:44

Welcome to the Fitbit Community, @sknitd.

 

Thank you for the information provided.

 

To resolve difficulties to set up your Fitbit Versa, please follow these troubleshooting steps.

 

Hope this helps.

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