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Can’t set up my versa

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‎04-05-2020 12:28

‎04-05-2020 12:28

I bought a new iphone (11) and I tried to synchronize it with my Fitbit versa  but couldn’t so I removed the device to start fresh, now my phone can’t find my versa. 
I tried everything. Please help 

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‎04-05-2020 13:24

‎04-05-2020 13:24

Normally a user simply logs into their account on the new Phone and gives the request. 

Now that the tracker has been removed, telling Fitbit I don't want the tracker will never fix a sync issue and now we need to fix a tracker that still can not be found. 

I would look at help, and also edit the title to 'em include iOS. 

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