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Can’t setup Versa. I get "Error 500"

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‎05-01-2019 15:57 - last edited on ‎05-02-2019 08:50 by Fitbit Moderator

‎05-01-2019 15:57 - last edited on ‎05-02-2019 08:50 by Fitbit Moderator

Just received my versa Fitbit. Trying to set up but keep getting error 500.

 

 

Moderator edit: format

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‎05-01-2019 16:57 - edited ‎05-01-2019 17:03

‎05-01-2019 16:57 - edited ‎05-01-2019 17:03

Hi, maybe this can be helpful for you: https://community.fitbit.com/t5/Versa-Versa-Lite/Versa-set-up-http-error-500/td-p/2689544. Good luck!!

BTW, have also a look on this guide how ti setup your Versa over WiFi instead of BT. 

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‎05-02-2019 08:49

In response to SunsetRunner

‎05-02-2019 08:49

@Dianelynn60 Welcome to our Fitbit Community! I'm happy to assist you with the setup issues that you are experiencing with your Fitbit Versa.

 

I'd just like to know if the issue persists or if it got resolved after following the advice that shared @SunsetRunner.

 

If you found his post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎05-02-2019 09:01

In response to JuanJoFitbit

‎05-02-2019 09:01

Yes, it is now working, thank you

Sent from my iPhone
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‎05-04-2019 06:05

In response to Dianelynn60

‎05-04-2019 06:05

@Dianelynn60 That's great news! I'm so glad to hear that your Versa is working properly now. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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