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Can't swipe my Versa Lite screen

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‎04-10-2019 20:39 - last edited on ‎04-11-2019 06:29 by Fitbit Moderator

‎04-10-2019 20:39 - last edited on ‎04-11-2019 06:29 by Fitbit Moderator

I've had my Versa lite for a week and the screen wont swipe. I've turned it on and off...anyone know how to fix this??? Cheers!

 

 

Moderator edit: updated subject for clarity

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64 REPLIES 64

‎05-23-2021 03:57

In response to Nellie8002

‎05-23-2021 03:57

I have the same issue. I’ve had my Fitbit for just over a year and it very rarely swipes up. I’ve tried restarting it but no luck. 

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‎01-19-2022 08:18

In response to MarreFitbit

‎01-19-2022 08:18

Hi Marre! I have the exact same problem as beegly:( hope you can help me as well thank you!

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‎01-21-2022 15:44

In response to NellyG

‎01-21-2022 15:44

Hi there! My versa lite suddenly can't swipe the screen or swap from heart rate to steps etc. I've tried rebooting and have found over the last week it just reboots itself and still doesn't swipe. Any advice please? 

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‎09-29-2022 09:32

In response to inarrrr

‎09-29-2022 09:32

Hi! Mine is doing the same thing.  I have tried all the solutions I have seen listed such as rebooting and changing the clock face... also now my battery is not even lasting a day 😞 without exercising.  When I go to workout my tracker is dead.  It is very inconvenient.  

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‎09-29-2022 10:13

‎09-29-2022 10:13

Hi, I have the same problem since yesterday I updated the device. I can’t swipe up my screen. I have already rebooted many times but still not fixed. 
Is there any other way to fix it?

thanks

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