04-10-2019
20:39
- last edited on
04-11-2019
06:29
by
MarreFitbit
04-10-2019
20:39
- last edited on
04-11-2019
06:29
by
MarreFitbit
I've had my Versa lite for a week and the screen wont swipe. I've turned it on and off...anyone know how to fix this??? Cheers!
Moderator edit: updated subject for clarity
04-05-2020 17:32
04-05-2020 17:32
Hello
my Fitbit Versa Lite will not slide or allow me to select any options. I have changed the clock face to one made by Fitbit. I have restarted the device. Please help.
04-05-2020 17:58
04-05-2020 17:58
I had same issue. I called them and they sent a replacement since it was under warranty
04-05-2020 18:16
04-05-2020 18:16
04-12-2020 16:27
04-12-2020 16:27
I have the same issue, but I can't swipe to get my Versa to reset. Anyone know how to fix this?
04-12-2020 17:41
04-12-2020 17:41
04-12-2020 17:51
04-12-2020 17:51
This seems to be a problem with the Versa Lite, are they working out a solution? I am now having the same issue, too. It is frustrating.
04-12-2020 17:56
04-12-2020 17:56
I finally got my screen to un freeze! I uninstalled the Fitbit app, and I also help the bottom on my Versa.
04-12-2020 18:23
04-12-2020 18:23
I have been trying and I still can't get my screen to budge.
04-12-2020 18:28
04-12-2020 18:28
I would call customer service. They might be able to send you a repcacment.
04-13-2020 05:11
04-13-2020 05:11
04-13-2020 15:05
04-13-2020 15:05
I contact customer service and they gave me several steps to try. It still does not work and is frustrating me. Not much I can do.
04-16-2020 05:49
04-16-2020 05:49
My screen won't swipe either. I've tried everything I know of. Can some
05-04-2020 06:53
05-04-2020 06:53
I have reset and updated my fit bit lite and still cannot get the screen to change. I've only had it 5 months and 2 of them it has not worked properly.
05-04-2020 10:06
05-04-2020 10:06
I have had my Fitbit Versa Lite since Dec 2019 and it stopped responding to touch in February 2020. After trying all the fixes Fitbit sent a new device, I received it at the end of February. My new device was working great and now the screen is not responding to touch again. This is ridiculous Fitbit!
05-10-2020 14:12
05-10-2020 14:12
Mine has stopped swiping too. It also randomly shows the Fitbit symbol and buzzes.... Help?!
05-11-2020 10:07
05-11-2020 10:07
09-19-2020 23:10
09-19-2020 23:10
I’ve had the same problem. Did the reboot thing, I can’t turn it off or change anything anymore because the screen flashes for a milla second.
09-20-2020 04:29 - last edited on 09-24-2020 20:11 by LiliyaFitbit
09-20-2020 04:29 - last edited on 09-24-2020 20:11 by LiliyaFitbit
I called and they replaced mine free of charge as it was still under
warrantee. --
Moderator edit: personal info removed
09-22-2020 09:43
09-22-2020 09:43
Mine is under warranty too but not getting a response.
09-22-2020 09:49
09-22-2020 09:49