04-30-2022 22:21
04-30-2022 22:21
Tried multiple things to make it work; deleted and re-installed the app; did an update to the device; turned blue tooth off, waited 15 minutes then turned back on. Shut down my phone for 15 minutes and restarted.
So on the app, the step count has gone away; it only shows calories burned. I got aggravated and deleted the rest of the counts-stairs, sleep, heart rate and oxygen, etc. When I click on 'edit' it shows 'additional stats' for exercise, mindfulness, etc but no way to add back "steps"!! Ugh, the watch is working as it's supposed to but just no communication with the app on my phone. Please help; really don't wanna get a apple watch!!!
05-01-2022 12:01
05-01-2022 12:01
I don't know what the glitch was but today after trying the same as yesterday (shutting off and on iPhone) it now is showing my steps and working. I hope yours is too.