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Can't sync my Versa 2 with Amazon Alexa

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‎05-27-2022 06:15 - last edited on ‎05-27-2022 07:37 by Fitbit Moderator

‎05-27-2022 06:15 - last edited on ‎05-27-2022 07:37 by Fitbit Moderator

I can not sync with my Amazon alexa account. It keeps saying try again.

Is it my fitbit. Amazon. Or alexa.this needs to be fixed. The first msg said there was a bug in the Amazon Account .now you can't eve sync

 

Moderator Edit: Clarified subject

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‎05-27-2022 07:39 - edited ‎11-19-2023 02:40

‎05-27-2022 07:39 - edited ‎11-19-2023 02:40

Hi there, @lilmapau723. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they've assisted you with this matter. If you still need help, please feel free to contact our team back for further assistance. 

Have a nice day. 

Maria | Community Moderator, Fitbit


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