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Can't sync my Versa with SGalaxy 9+

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‎06-16-2018 12:35 - last edited on ‎10-18-2021 18:47 by Fitbit Moderator

‎06-16-2018 12:35 - last edited on ‎10-18-2021 18:47 by Fitbit Moderator

 I am unable to sync my new phone SGalaxy 9+ with my new Versa.  Any suggestions?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-16-2018 14:19

‎06-16-2018 14:19

I've not been able to sync mine with my galaxy for 36hrs now. I've uninstalled the app, turn phone off and blue tooth. I did the last fitbit update as well.

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