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Can't transfer music on my Versa

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‎12-21-2023 01:01 - last edited on ‎12-22-2023 07:14 by Fitbit Moderator

‎12-21-2023 01:01 - last edited on ‎12-22-2023 07:14 by Fitbit Moderator

I have fitbit versa and I recently faced "the data sync" issue so I updated the tracker software which deleted my music playlists from the band. I want to store music back again. It has 2GB free storage but I could not find fitbit connect or fitbit desktop app for windows. Can someone help with how to store music back.

Moderator Edit: Clarified subject

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‎12-21-2023 03:59 - edited ‎12-21-2023 04:00

‎12-21-2023 03:59 - edited ‎12-21-2023 04:00

Hello @Mahima_14 and welcome to the Community.  I'm sorry, but Fitbit reactivated both Fitbit Connect and the Windows 10 app in 2022.  You can't add personal music back.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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